Hotel Front Desk Associate

1 month ago

Leeds, Leeds, United Kingdom Dakota Leeds Full time

Receptionist Role at Dakota Hotel in Leeds

Overview:

Dakota Hotel in Leeds City Centre is seeking a skilled Receptionist to provide exceptional guest service and administrative support.

Key Responsibilities:

  • Welcoming guests, managing check-in and check-out processes, and handling reservations
  • Providing high-quality guest service, ensuring a positive experience for all visitors
  • Proficiently using Front Office computer systems to manage guest information and hotel operations
  • Collaborating with other departments to ensure seamless hotel operations
  • Offering additional services to enhance guest satisfaction and loyalty

Benefits:

  • Discounts on stays, dining, and drinks at Dakota
  • Access to Employee Assistance Program
  • Additional holiday days and flexible working options
  • Supportive mental health programs
  • Continuous professional development opportunities

About Dakota Hotels:

Dakota Hotels is a UK-based lifestyle brand renowned for its stylish hotels and upscale bars. Delivering attentive guest service and offering development opportunities to its employees.

Requirements:

  • Minimum 2 years of experience in hospitality
  • Strong administration skills and attention to detail
  • Experience in 4* and 5* hotels preferred
  • Excellent communication and interpersonal skills
  • Fully computer literate and proficient in Front Office systems
  • Physically active and flexible with working hours
  • Enthusiastic and task-oriented individual

If you are interested in this Receptionist position at Dakota Hotel, please submit your up-to-date CV for consideration.

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