Heritage Engagement Officer

6 days ago


Huddersfield, Kirklees, United Kingdom Kirklees Council Full time

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Welcome Officer at Kirklees Council. As a Welcome Officer, you will play a key role in maintaining the highest standards of customer care and ensuring the security and cleanliness of our museums.

**Key Responsibilities:**

  • Provide exceptional customer service to visitors, responding to their queries and concerns in a professional and friendly manner.
  • Work collaboratively with colleagues to maintain a clean and secure environment, adhering to health and safety guidelines.
  • Assist with a wide range of events and activities, including exhibitions, workshops, and educational programs.
  • Provide information and advice to visitors, promoting our museums and services.
  • Work effectively in a team environment, communicating clearly and respectfully with colleagues and visitors.

**Requirements:**

  • Previous experience of dealing with the public, providing information, advice, or sales.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work varied shifts, including weekends and bank holidays.

**What We Offer:**

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional development and training opportunities.


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