ICT Technical Support Specialist
4 weeks ago
At VSA, we are seeking an enthusiastic and skilled ICT Technical Support Specialist to join our team. The successful candidate will provide first-line support to our staff and work closely with the ICT Senior Support Technician to resolve issues and requests.
Main Responsibilities:
- Provide technical support to end users via phone, email, and on-site visits
- Configure and troubleshoot various ICT equipment
- Setup user accounts in Azure Active Directory and Office
- Manage access to printers and ensure compliance with update protocols
- Work as part of the team to administer and support Microsoft RDS / Active Directory / Office software and services
Requirements:
- Appropriate work experience within an IT/Helpdesk Technician or similar role
- Degree or HNC/HND in related computing subject or equivalent experience
- Microsoft Office and desktop certifications
- Fluent in English language, both written and verbally
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