ICT Technical Support Specialist

4 weeks ago


London, Greater London, United Kingdom VSA Full time

At VSA, we are seeking an enthusiastic and skilled ICT Technical Support Specialist to join our team. The successful candidate will provide first-line support to our staff and work closely with the ICT Senior Support Technician to resolve issues and requests.

Main Responsibilities:

  • Provide technical support to end users via phone, email, and on-site visits
  • Configure and troubleshoot various ICT equipment
  • Setup user accounts in Azure Active Directory and Office
  • Manage access to printers and ensure compliance with update protocols
  • Work as part of the team to administer and support Microsoft RDS / Active Directory / Office software and services

Requirements:

  • Appropriate work experience within an IT/Helpdesk Technician or similar role
  • Degree or HNC/HND in related computing subject or equivalent experience
  • Microsoft Office and desktop certifications
  • Fluent in English language, both written and verbally

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