Technical IT Support Specialist
7 days ago
We are seeking an experienced ICT Technician to join our team as a Technical IT Support Specialist in North West Oxfordshire.
The role will involve maintaining all IT hardware and services across the schools' sites, improving the standard of their ICT provisions, and enabling them to deliver effective teaching and learning through ICT solutions.
This is a full-time, full-year position that requires excellent technical skills, strong communication and organisational abilities, and a courteous manner for explaining technical issues to customers.
You will be responsible for resolving technical issues, installing new software, providing technical support, and resolving identified problems. You should have good knowledge of common user applications and experience with Microsoft Office365.
As a key member of our team, you will work independently, have an aptitude for problem-solving, and a proactive approach to identifying ways to improve services provided by your team.
The ideal candidate will have at least 2 years' experience working as an ICT Technician/2nd line support, preferably in the education sector, although this is not essential. You will be passionate about IT, self-motivated, and enjoy providing excellent customer service.
In return, we are offering a competitive salary of £28,000 - £32,000 per annum, negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme, and employee recognition scheme.
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