Customer Service Team Associate

3 days ago


South Shields, South Tyneside, United Kingdom NEXT Full time

Role Overview

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We are seeking a highly motivated and efficient Customer Service Team Associate to join our team at NEXT. As an integral part of our store operations, you will be responsible for ensuring that our products are available to customers as quickly as possible.

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About the Role:

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  • ">
  • Key Responsibilities:">
    • ">
    • Process stock quickly and accurately, including scanning, unpacking, hanging, size cubing, and putting stock away.">
    • Maintain a clean, tidy, and organized operational area of the store.">
    • Offer fast and friendly service to customers from back or front areas of the store.">
    • Work collaboratively with the store team, reporting to one of our Coordinators or Managers.">
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  • Requirements:">
    • ">
    • A great communicator with excellent interpersonal skills.">
    • Accurate, thorough, and well-organized, with attention to detail.">
    • Pride in work and approach tasks with energy, pace, and enthusiasm.">
    • Flexible, supportive, and willing to go the extra mile for the team and customers.">
    • Ability to take control of own development.">
    ">

What We Offer:

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  1. ">
  2. Recognition and rewards for outstanding performance.">
  3. Exclusive discounts on select products.">
  4. Access to a sharesave scheme.">
  5. Digital GP services and other free health and wellbeing initiatives.">
  6. Lifetime assurance.">
  7. Financial wellbeing support.">
  8. Apprenticeship opportunities (England stores only).">
  9. Direct to Work discounts.">
  10. Support Networks.">
  11. Wellhub gym memberships.">
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Salary: £21,000 - £23,000 per annum.



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