Reservation Coordinator

1 day ago

London, Greater London, United Kingdom The Arts Club Full time
The Arts Club: A Premier Private Members' Club

We are seeking a highly skilled and charismatic Reservationist to join our dynamic team at The Arts Club, a renowned private members' club in the heart of Mayfair.

Key Responsibilities:
  • Manage incoming reservations calls and emails
  • Take reservations and confirm bookings
  • Log cancellations and no-shows
  • Coordinate guest lists and allocate tables
  • Prepare function sheets for the kitchen
  • Relay important member information to FOH and BOH
Daily Duties:
  • Answering all incoming reservations calls
  • Diverting calls
  • Taking reservations
  • Answering emails
  • Confirming reservations
  • Logging cancellations and no shows
  • Lost credit cards
  • Member profiles for the next day
  • Allocating tables
  • Coordinating guest list
  • Organising large party bookings
  • Preparing function sheets for the kitchen
  • Relaying important member information to FOH and BOH
General Responsibilities:
  • Supporting the reception staff
  • Preparing FOH for each service
  • Familiarising oneself with the member database
  • Using Quadranet, Jonas, Seven Rooms and Microsoft Outlook

We offer a range of benefits, including private medical benefits, discounts on food and beverage, and enhanced sickness pay. If you are a motivated and customer-focused individual with experience using Seven Rooms system, we encourage you to apply for this exciting opportunity.

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