Food and Beverage Service Associate

1 week ago

Luton, Luton, United Kingdom Luton Hoo Hotel & Spa Full time

About Luton Hoo Hotel & Spa

Luton Hoo Hotel & Spa is a quintessential English country house hotel, offering a unique blend of luxury and hospitality. Our 2 Rosette Restaurant and award-winning Adam's Brasserie are committed to delivering exceptional dining experiences to our guests.

Job Role: Food and Beverage Assistant

We are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team. As a Food and Beverage Assistant, you will be responsible for providing exceptional service to our guests, ensuring that every interaction is memorable and enjoyable.

Key Responsibilities:

  • Serve food and drinks in our assigned Food and Beverage outlets in a friendly and timely manner.
  • Taking the time to listen to the needs of our guests and building natural rapport.
  • Making knowledgeable suggestions and recommendations on the food and drinks that our guests might enjoy.
  • Raising bills and taking payment.
  • Clearing and re-setting tables.

Requirements:

  • Providing high quality service and attention to detail comes naturally to you.
  • A smart and professional appearance.
  • Excellent communication skills.
  • The ability to remain calm whilst under pressure.
  • Feeling comfortable in a fast-paced, busy environment.
  • You value being part of a team and supporting your colleagues.
  • Most of all, you have an approachable, positive, and proactive manner.

What We Offer:

  • Free meals on duty.
  • Uniform offered and dry cleaned.
  • Discounted employee friends & family rates at Arora Hotels.
  • Food and beverage discounts.
  • Christmas gifts and employee parties.
  • Introduce a friend scheme.
  • Cycle 2 work scheme.
  • UK attraction discounts @ Merlin Entertainments.
  • Taste card.
  • Life assurance scheme.
  • Wage stream.
  • Employee assistance programme.
  • Arora star employee recognition.
  • Long service recognition award.

Grow with Us:

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group, there are exciting opportunities for career progression and development across our properties and brands.

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