Customer Service Representative

1 month ago


Bellshill, North Lanarkshire, United Kingdom KwikFit Full time

At Kwik-Fit, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded. You'll work closely with our fleet operations team to authorise mechanical and tyre requests, providing top-notch support to our customers.

We're committed to providing the best service possible, keeping our drivers happy and back on the road. Our centres are a valued part of their local communities, and we strive to deliver friendly service of the highest quality. If you're passionate about customer service and have a proven track record of good customer relations, we'd love to hear from you.

As a Customer Service Representative, you'll have the opportunity to work in a fast-paced environment, using your knowledge and skills to help keep our Kwik-Fit centres running smoothly and efficiently. You'll be trained to gain the knowledge needed for this role, and we offer a part-time contract with flexible hours. Once you've completed your training, you'll have the option to work from home one day a week.

We're looking for someone with excellent customer service skills, commercial acumen, and problem-solving abilities. If you're a team player who is passionate about delivering exceptional service, we'd love to hear from you.

As a valued member of our team, you'll enjoy a range of benefits, including:

  • 33 days annual leave, including bank holidays
  • Exclusive discounts at major retailers, restaurants, and holidays
  • Generous staff discounts for you and your family
  • Award-winning training and development, with fantastic career prospects
  • Wide range of wellbeing support for you and your family


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