Operations Team Lead Coordinator

5 days ago


Cardiff, Cardiff, United Kingdom Marks & Spencer Plc Full time
About the Role

As an Operations Team Lead Coordinator at Marks & Spencer Plc, you will play a vital role in driving operational excellence across the store. This exciting opportunity offers a competitive salary of £28,000 - £30,000 per annum, depending on experience and location.

Key Responsibilities:

  • Deliver exceptional customer service by prioritizing tasks and managing multiple responsibilities.
  • Act as Duty Manager in the absence of the next-level leader, ensuring seamless store operations.
  • Drive productivity and efficiency through effective task allocation and follow-up.
  • Maintain a safe and legal work environment for colleagues and customers.
Key Accountabilities

You will be responsible for delivering outstanding standards of customer service, ensuring great standards and service are consistently met. Additionally, you will:

  • Act on customer feedback to drive improvement.
  • Capture colleague performance data to inform coaching and development opportunities.
  • Support the delivery of plan A by utilizing MI to identify opportunities and take action.
  • Role-model new ways of working through digital tools.
Key Capabilities

To succeed in this role, you must possess excellent communication skills, with the ability to build positive relationships with colleagues and stakeholders. You will also need:

  • To effectively manage your own reactions and responses around change.
  • To help colleagues develop by listening, asking questions, and providing constructive feedback.
  • To maintain high presentation standards, attention to detail, and deliver results on time.
Technical Skills/Experience

You should have a good level of digital capability and knowledge of commercial operations, brilliant basics, and operational excellence. Experience in visual merchandising principles is also essential.



  • Cardiff, Cardiff, United Kingdom Options Resourcing Full time

    At Options Resourcing, we are seeking a highly skilled Lead Technical Operations Coordinator to join our team in Cardiff.This is a full-time, permanent position working standard hours (08:00am - 05:00pm) Monday to Friday. The successful candidate can expect a salary of £42,000 - £45,000 per annum, depending on qualifications and experience.The role will...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £45,000 - £60,000

    beBee Professionals is seeking a Team Operations Coordinator to manage and inspire our dynamic team in Cardiff, United Kingdom. As a key member of our team, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Oversee...


  • Cardiff, Cardiff, United Kingdom LEAD Careers Full time

    Senior Landscape Architect Opportunity in CardiffWe are seeking a highly skilled Senior Landscape Architect to join our team at LEAD Careers, based in Cardiff. This role is ideal for an experienced professional who can shape the future of sustainable landscape and environmental design.Job Overview:The successful candidate will lead our landscape projects...


  • Cardiff, Cardiff, United Kingdom Adventure Travel Full time

    Job Title: Operations Team LeadWe are seeking an experienced Operations Team Lead to join our team at Adventure Travel.The successful candidate will be responsible for overseeing a team of 8 engineers, ensuring the maintenance and repair programme is carried out efficiently and effectively. This will involve managing emergency breakdown calls, preparing MOT...


  • Cardiff, Cardiff, United Kingdom Lead Careers Full time

    Senior Landscape Architect OpportunityWe are seeking an experienced Senior Landscape Architect to join our team at Lead Careers. This is a fantastic opportunity for a skilled professional to lead projects from inception to completion, providing mentoring, guidance, and project leadership skills.The ideal candidate will have a Master's degree in Landscape...


  • Cardiff, Cardiff, United Kingdom LEAD Careers Full time

    Company OverviewLEAD Careers is an environmental consultancy that values teamwork and offers a supportive environment for professional growth across all disciplines.Salary£40,000 per annum (Negotiable based on experience)Job DescriptionWe are seeking a Senior Landscape Architect to lead design and assessment projects, ensuring high technical standards and...

  • Operational Team Lead

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Companies House Full time

    About the RoleWe are seeking an experienced Operational Team Leader to join our team at Companies House. As an Operational Team Leader, you will play a key role in leading our operational teams and ensuring the delivery of high-quality services to our customers.Key ResponsibilitiesProvide leadership, coaching, and support to your team, role-modeling positive...


  • Cardiff, Cardiff, United Kingdom LEAD Careers Full time

    LEAD Careers invites experienced professionals to apply for the role of Senior Landscape Architect in our dynamic environmental consultancy team based in Cardiff.The position requires a skilled leader who can drive design and assessment projects, ensuring high technical standards and contributing to the growth and development of junior team members.Key...

  • Retail Team Lead

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Constellation Careers Full time

    We are currently seeking a skilled Store Manager to oversee the day-to-day operations of our customer-facing units.This role involves managing a team of retail staff, ensuring excellent customer service and maintaining a high standard of cleanliness and organisation.Main Responsibilities:Taking ownership of operational areas, including bars, cellars and...


  • Cardiff, Cardiff, United Kingdom Haven Full time

    Kitchen Operations CoordinatorAbout the Position:We are seeking an experienced Kitchen Operations Coordinator to join our team at Haven Quay West Holiday Park in West Wales. As a key member of our Food and Beverage team, you will be responsible for coordinating the preparation and presentation of dishes to brand specification.Key Responsibilities:-...


  • Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full time

    Job Title: Accounts and Operations CoordinatorAs an Accounts and Operations Coordinator at ENGINEERINGUK, you will play a vital role in ensuring the smooth operation of our Back of House team. This key position is responsible for maintaining the highest standards of food safety, kitchen cleanliness, and customer service.In this role, you will be responsible...


  • Cardiff, Cardiff, United Kingdom Dye & Durham Full time

    Key ResponsibilitiesWe are seeking an experienced Administrative Operations Coordinator to support our company operations. The selected candidate will be responsible for maintaining office systems, supervising staff, managing the office area, welcoming customers and guests, organizing meetings, scheduling appointments, and overseeing catering during company...


  • Cardiff, Cardiff, United Kingdom XAD Technologies Full time

    About Xad Technologies LLCXad Technologies LLC is a leading provider of innovative solutions and services in the fields of Telecommunication, IT Networks, and Managed Services. With offices in UAE, Saudi Arabia, and Pakistan, we strive to deliver top-notch services to our clients.Job Title: Streetworks CoordinatorWe are seeking a highly organized and...


  • Cardiff, Cardiff, United Kingdom Recruitment Solutions Wales Full time

    Role Description: At Recruitment Solutions Wales, we are looking for a skilled Operations Coordinator to join our Commercial Project Department. In this role, you will be responsible for providing administrative support to our project teams, ensuring seamless project execution and high-quality results.The ideal candidate will possess excellent organizational...


  • Cardiff, Cardiff, United Kingdom HCRG Care Group Full time

    We are seeking a highly skilled Operational Team Lead to join our Community Health Services team in Wiltshire.About the RoleAs an Operational Team Lead, you will be responsible for managing a team of up to 8 administrative staff, providing day-to-day line management and ensuring effective workflow. Your duties will include:Team Management: Supervise and...

  • Operations Team Lead

    4 weeks ago


    Cardiff, Cardiff, United Kingdom goPuff Full time

    About the Role:Gopuff is seeking an experienced Operations Supervisor to join our team. In this role, you will be responsible for leading a team of warehouse staff to ensure fast and efficient delivery to our customers.Key Responsibilities:Leadership: Show the warehouse team how it's done, lead by example, and be responsible for the shift. Train new team...


  • Cardiff, Cardiff, United Kingdom Line Up Aviation Full time

    Join our team as an Aviation Technical Team Lead in Line Up Aviation. This role includes coordinating maintenance operations, technical record management, and providing on-site support to ensure smooth aircraft maintenance processes.Responsibilities:IMS data management and correction.Technical training and mentoring for team members.Ensuring personnel safety...


  • Cardiff, Cardiff, United Kingdom Mercure Cardiff Holland House Hotel & Spa Full time

    Back of House Operations CoordinatorJob Summary:We are seeking a highly organized and detail-focused individual to join our team as a Back of House Operations Coordinator. As a key member of our food and beverage team, you will be responsible for coordinating the smooth operation of our kitchens and restaurants.Main Responsibilities:- Coordinate the cleaning...


  • Cardiff, Cardiff, United Kingdom The University Hospital Of Wales In Cardiff Full time

    About the RoleWe are currently recruiting for an experienced Administrative Team Lead to join our administration team in Cardiff. This is an excellent opportunity for a motivated and organized individual to take on a leadership role, overseeing the day-to-day activities of the team.Key DutiesOversee the smooth operation of the administration team, ensuring...


  • Cardiff, Cardiff, United Kingdom MBLogistics group Full time

    Position Overview:We are seeking a skilled and organized Logistics Supervisor and Operations Coordinator to oversee daily operations and lead a team at MBLogistics group. In this dual-role position, you will be responsible for ensuring the smooth execution of delivery routes and providing exceptional customer service.Key Responsibilities:Supervisory...