Spa Reception Specialist

6 days ago


Saint Peters, Kent, United Kingdom Bannatyne Full time

Work with Us:

At Bannatyne, we pride ourselves on delivering exceptional customer service and creating a warm and welcoming environment for all visitors.

As a Front of House Assistant, you will play a vital role in achieving this goal, working closely with our team to ensure that every guest has a memorable experience.

Your Role: You will be responsible for providing exceptional customer service, answering phone calls, responding to emails, and greeting guests in a friendly and professional manner.

You will work in a fast-paced environment, dealing with multiple tasks and priorities, while maintaining a high level of productivity and efficiency.

You will be required to use your communication skills to resolve any issues or concerns that may arise, ensuring that every guest leaves feeling satisfied and valued.

What We Offer: As a member of our team, you will enjoy a competitive rate of pay, along with a range of benefits, including:

  • £11.00 per hour
  • Flexible schedule
  • 28 days annual leave increases with tenure
  • Free gym membership
  • Complimentary gym membership for another person after 2 years service
  • Discounted Spa Treatments - 30%
  • Discounted Spa Goods - 20% ELEMIS Products
  • Discounted Meals and Beverages - 50% cafe/bar
  • Career & Personal Development training
  • Mental Health, Well-Being and EAP Services
  • Length of Service Awards
  • Staff Awards and Bonuses
  • Discounted entertainment and shopping

How to Apply: If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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