IT Operations Analyst

1 day ago


Edinburgh, Edinburgh, United Kingdom GoFibre Limited Full time

We are seeking an experienced IT Operations Analyst to join our team at GoFibre Limited. This role involves supporting employees with IT-related issues and ensuring the effective management of IT assets.

The estimated salary for this position is £28,000 - £38,000 per annum, based on experience.

This position requires strong technical skills, with experience in managing Microsoft 365, Intune, Azure, and JIRA. The ideal candidate will have excellent communication skills and be able to work effectively in a team environment.

  • Resolve IT issues within SLAs and maintain high levels of customer satisfaction
  • Configure and set up laptops, tablets, and phones for users
  • Familiarity with ITIL principles and service management best practices

As a valued member of our team, you will benefit from a comprehensive package of benefits, including 31 days holiday, discounted gym membership, enhanced pension, private healthcare, and career coaching.



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