Business Systems Analyst

1 week ago

Edinburgh, Edinburgh, United Kingdom Trustpilot, Inc. Full time

We are seeking a highly skilled Salesforce Business Analyst to join our team at Trustpilot, Inc. This role will play a crucial part in driving our Salesforce platform to its full potential, ensuring optimal performance, efficiency, and alignment with our business goals.

Key Responsibilities:
  • Collaborate with stakeholders to define and prioritize the Salesforce product roadmap, ensuring seamless integration with our business operations.
  • Act as a subject matter expert on Salesforce capabilities, identifying opportunities for innovation and improvement, and driving process optimization.
  • Manage the end-to-end product lifecycle, including requirements gathering, design, development, testing, and deployment, ensuring successful implementation and delivery of projects.
  • Conduct comprehensive analysis of business processes, identifying gaps, pain points, and areas for optimization across commercial and marketing operations and tech initiatives.
  • Translate business requirements into clear and actionable user stories, epics, and acceptance criteria, ensuring effective communication and understanding with development teams.
  • Develop and maintain data governance standards, ensuring accuracy, completeness, and consistency, and continuously monitor data quality, providing recommendations for improvement.
Requirements:
  • Completed or studying a Business Analyst qualification (e.g. CBA, CBAP).
  • Minimum of 5 years of experience as a Business Analyst, Product Manager, or similar role, with a proven track record of successfully managing Salesforce projects, including customization and configuration.
  • Strong understanding of Agile methodologies, with experience working in Scrum or Kanban environments, and Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst) are highly desirable.
  • Familiarity with software development life cycle (SDLC) and experience working with development teams, with a strong understanding of business processes and technical requirements.
What We Offer:
  • A range of flexible working options to dedicate time to what matters to you.
  • Competitive compensation package + bonus.
  • 25 days holiday per year, increasing to 28 days after 2 years of continuous employment.
  • Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
  • Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist.
  • Pension and life insurance, health cash plan, online GP, 24/7 Employee Assistance Plan.
  • Paid parental leave.
  • Season ticket loan and a cycle-to-work scheme.
  • Central office location complete with all the snacks and refreshments you can ask for.
  • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
  • Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

  • Business Systems Analyst

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hawksworth Full time £80,000 - £95,000

    Job Title: Business Systems AnalystJob Description: We are seeking a skilled Business Systems Analyst to join our team at Hawksworth. As a Business Systems Analyst, you will be responsible for providing technical support and analysis for our Wrap and Platform Administration systems.Key Responsibilities:* Provide technical support for our Wrap and Platform...

  • Business Systems Analyst

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hawksworth Full time £80,000 - £100,000

    Business Systems AnalystAt Hawksworth, we are seeking a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will act as a liaison between client stakeholders and staff during development projects. Your primary responsibility will be to ensure that business requirements are met and that systems are implemented efficiently.Key...

  • Business Systems Analyst

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom careers4a - Jobboard Full time

    Job Opportunity: Business Analyst in Asset ManagementWe are seeking a highly skilled Business Analyst to join our team in Edinburgh. The ideal candidate will have a strong background in asset management and experience working with order management systems.Key Responsibilities:Document existing data sources used by the Investment Compliance team.Analyse...

  • Business Systems Analyst

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Computershare Full time

    About the RoleWe are seeking a skilled Business Systems Analyst to join our team in Edinburgh. As a Business Systems Analyst, you will be responsible for analyzing business needs and developing solutions to meet those needs. You will work closely with stakeholders to gather requirements and collaborate with cross-functional teams to deliver high-quality...

  • Business Systems Analyst

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hawksworth Full time £80,000 - £95,000

    Job Title: Support Business AnalystJob Type: PermanentLocation: EdinburghSalary: £80k-£95k plus benefitsJob Description:We are seeking a highly experienced Business Analyst to join our team at Hawksworth. As a Business Analyst, you will be responsible for acting as a liaison between client stakeholders and staff during development projects.Key...

  • Business Systems Analyst

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Highland Council Full time

    Job Title: Business AnalystJob Summary:We are seeking a highly skilled Business Analyst to join our team at the Highland Council. As a Business Analyst, you will play a key role in analysing business intelligence, processes, and systems to improve overall performance and outcomes for individuals.Key Responsibilities:Analyse business intelligence, processes,...

  • Business Systems Analyst

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Highland Council Full time

    Job Title: Business AnalystJob Summary:We are seeking a highly skilled Business Analyst to join our team at the Highland Council. As a Business Analyst, you will play a key role in analysing business intelligence, processes, and systems to improve overall performance and outcomes for individuals.Key Responsibilities:Analyse business intelligence, processes,...

  • Senior Business Systems Analyst

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hawksworth Full time £80,000 - £95,000

    Job Title: Senior Business Systems AnalystAbout the Role:We are seeking a highly skilled Senior Business Systems Analyst to join our team at Hawksworth. As a Business Analyst, you will be responsible for working closely with our clients to understand their business needs and develop solutions to meet those needs.Key Responsibilities:- Act as liaison between...

  • Business Systems Analyst

    1 month ago

    Edinburgh, Edinburgh, United Kingdom NatWest Full time

    Business Analyst RoleWe are seeking a skilled Business Analyst to join our team at NatWest.Key Responsibilities:Collaborate with cross-functional teams to elicit and understand customer needs, both internal and external.Develop business requirements to inform future state design, ensuring alignment with the overall domain strategy.Build and maintain positive...

  • Business Systems Analyst

    1 month ago

    Edinburgh, Edinburgh, United Kingdom NatWest Full time

    Business Analyst RoleWe are seeking a skilled Business Analyst to join our team at NatWest.Key Responsibilities:Collaborate with cross-functional teams to elicit and understand customer needs, both internal and external.Develop business requirements to inform future state design, ensuring alignment with the overall domain strategy.Build and maintain positive...

  • Business Systems Analyst

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Hays PLC Full time

    Business Analyst Opportunity in EdinburghAbout the RoleWe are seeking an experienced Business Analyst to join our client, a leading FinTech business based in Edinburgh. As a Business Analyst, you will play a key role in the continued development of our web products, working closely with project and product teams to gather and document business...

  • Business Systems Analyst

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Hays PLC Full time

    Business Analyst Opportunity in EdinburghAbout the RoleWe are seeking an experienced Business Analyst to join our client, a leading FinTech business based in Edinburgh. As a Business Analyst, you will play a key role in the continued development of our web products, working closely with project and product teams to gather and document business...

  • Business Systems Analyst

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Itechpost Full time

    Unlock Your Potential as a Business Analyst/DeveloperAre you a detail-oriented professional with a passion for business analysis and software development? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a skilled Business Analyst/Developer to join our Developer Experience team at Itechpost.About the RoleIn this...

  • Business Systems Analyst

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Pick for Britain Full time

    Transformative Business Analyst RoleJoin Pick for Britain as a Business Analyst and embark on a high-profile journey in the Operations Centre of Excellence. As a key player, you will define and realise innovative solutions, processes, and benefits that drive business growth.In this critical role, you will deliver the five-year strategic vision for...

  • Senior Business Systems Analyst

    7 days ago

    Edinburgh, Edinburgh, United Kingdom TEKsystems Full time

    Description: We are seeking an experienced Lead Business Analyst based in the UK to join our client in the insurance industry who are undergoing a large scale Policy Administration System (PAS) migration project. - The successful candidate must have proven experience in large scale Policy Administration Systems/PAS migrations - Must have...

  • Business Systems Analyst

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Venesky Brown Full time

    Job Opportunity: Business AnalystVenesky-Brown's client, a public sector organisation in Edinburgh, is seeking a Business Analyst for a 9-month contract. This role will involve working on a hybrid basis, combining remote and office work.Develop and maintain business rules, ensuring they are captured in acceptance criteria.Manage and maintain the product...

  • Business Systems Analyst

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Vistra Full time

    Senior Business Analyst (ViewPoint Expert)About the RoleVistra is seeking a highly skilled Senior Business Analyst to join our Operations Technology team. As a key member of the team, you will play a pivotal role in optimizing the ViewPoint system landscape within Vistra.Key ResponsibilitiesConduct end-to-end quality and timely business analysis,...

  • Business Systems Analyst

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Vistra Full time

    Senior Business Analyst (ViewPoint Expert)About the RoleVistra is seeking a highly skilled Senior Business Analyst to join our Operations Technology team. As a key member of the team, you will play a pivotal role in optimizing the ViewPoint system landscape within Vistra.Key ResponsibilitiesConduct end-to-end quality and timely business analysis,...

  • Business Systems Analyst

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Business Analyst/Developer RoleAs a Business Analyst/Developer, you will work with the Product Owner for the Developer Experience team to analyze and track all public APIs across our existing technology partner and our new gateway as we migrate them in a matrixed product engineering organisation, across empowered squads.You will support the API Architect and...

  • Business Systems Analyst

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hawksworth Full time £80,000 - £100,000

    Job Title: Senior Business AnalystJob Summary: We are seeking a highly skilled Senior Business Analyst to join our team at Hawksworth. As a Senior Business Analyst, you will be responsible for acting as a liaison between client stakeholders and staff during development projects. Your primary goal will be to ensure that projects are delivered on time, within...