Claims Resolution Specialist

4 days ago

York, York City, United Kingdom Stride Resource Management Full time

Job Summary: Stride Resource Management is seeking an experienced Claims Resolution Specialist to join our team. As a leading player in the insurance market, we are renowned for setting industry standards that others strive to emulate.

About the Role: We are looking for a skilled Claims Resolution Specialist to manage a portfolio of Employers & Public Liability losses, including Medical Malpractice claims. Your caseload will typically consist of 150 files, split equally between first notifications and cases managed through to successful conclusion. These files will range between £25K - £100K, with opportunities to work alongside a senior colleague for developmental purposes on cases reaching £250K.

Key Responsibilities:

  • Manage a portfolio of Employers & Public Liability losses, including Medical Malpractice claims.
  • Develop and implement effective claims handling strategies to achieve successful outcomes.
  • Collaborate with senior colleagues to resolve complex claims and develop skills.
  • Conduct thorough investigations and assessments to determine liability and damages.
  • Communicate effectively with clients, stakeholders, and internal teams to ensure seamless claims handling.

Requirements:

  • Experience in Claims Handling, preferably in Employers & Public Liability, Medical Malpractice, or Clinical Negligence.
  • Strong analytical and problem-solving skills to resolve complex claims.
  • Excellent communication and interpersonal skills to work effectively with clients and stakeholders.
  • Ability to work independently and as part of a team to achieve successful outcomes.
  • Professional qualifications in Claims Handling or a related field are desirable.

What We Offer:

  • A competitive basic salary up to £45,000.
  • A comprehensive benefits package.
  • A flexible work arrangement, with 1 day per week expected in the office and 4 days working from home.
  • Opportunities for professional development and progression.

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