Repair Operations Lead
24 hours ago
£72,774 - £76,496 per annum
This is an exceptional opportunity to lead repair operations at Stoke-on-Trent City Council, driving improvements in service delivery and resident satisfaction.
Key Responsibilities- Lead a team of 175 staff to deliver responsive and programmed works, major contracts, and capital projects that meet the needs of residents and the community.
- Develop strategies to eliminate damp, mould, and condensation, ensuring residents feel safe and secure in their homes.
- Address performance issues, champion change management, and embed cutting-edge IT systems to improve productivity and resident satisfaction.
- A highly skilled leader with experience in managing large-scale property repairs, maintenance, or capital projects.
- Strong expertise in performance and change management, with a track record of delivering improvements in complex environments.
- Comprehensive knowledge of compliance, health and safety, and regulatory frameworks.
- Outstanding stakeholder management skills, with the ability to navigate political dynamics and build trust with residents, staff, and partners.
As a key member of our team, you can expect a competitive salary of up to £76,496 per annum, plus a range of benefits including opportunities for professional development and a supportive working environment.
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