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Maintenance and Repair Expert

1 month ago

StokeonTrent, Stoke-on-Trent, United Kingdom Culligan UK limited Full time
Job Description

Culligan UK Limited is a leading provider of water treatment solutions, seeking an experienced Maintenance and Repair Expert to join our team. As a Field Service Technician, you will be responsible for delivering high-quality service to our customers in the Coventry area, ensuring their water treatment systems function optimally.

Main Responsibilities:

  • Maintenance and Repairs: Perform regular maintenance and repairs on water treatment systems, minimizing downtime for our customers.
  • Equipment Installation and Troubleshooting: Conduct installation and troubleshooting of equipment on clients' sites, utilizing your technical expertise to resolve issues efficiently.
  • Scheduling and Planning: Manage service schedules effectively to minimize customer inconvenience, optimizing our team's productivity.
  • Record Keeping and Communication: Maintain accurate records of service visits and communicate with our team regarding any issues or recommendations.
  • Customer Engagement: Collaborate with customers to understand their needs, providing exceptional customer service and ensuring their satisfaction.

We offer a competitive salary of £26,000 per annum, commensurate with industry standards.

Requirements:

  • A valid UK driving license (no more than 6 points).
  • Proven experience in a technical or service-oriented role.
  • Strong diagnostic and problem-solving skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and manage time effectively.

Benefits:

  • A standard Monday-to-Friday working pattern.
  • A company-provided uniform and tablet.
  • 23 days' holiday + Bank Holidays - increasing with long service.
  • A company Pension scheme.
  • Company Sick Pay (after qualifying period).
  • Enhanced Paternity & Maternity benefits.
  • Shopping discounts + Employee Assistance Programme.
  • Employee support network and mental health assistance.
  • Opportunity for career progression.