Shipping Coordinator

6 days ago


Witham, Essex, United Kingdom TIME Appointments Ltd Full time

**Job Summary**

TIME Appointments Ltd is seeking a highly organized and detail-oriented Shipping Administrator to join their team. As a key member of the logistics team, you will be responsible for ensuring the smooth operation of shipping and freight forwarding processes.

**Key Responsibilities:**

  • Process documentation in line with system and customer requirements.
  • Update schedules within the business systems to ensure timely and efficient shipping.
  • Contribute to customer care and key account management, responding to enquiries and requests to achieve successful outcomes.
  • Maintain accurate customer records in accordance with business processes and in conjunction with other departments.
  • Collate and file manifest files and folders in line with business requirements.
  • Work collaboratively with other departments to resolve issues that may arise.
  • Provide excellent customer service, answering calls and managing enquiries to a successful conclusion.

**Technical Skills:**

  • Proficiency in Excel.
  • MS Outlook.
  • Data inputting.
  • Spreadsheets.
  • Computer literacy.

**Soft Skills:**

  • Highly organized and structured approach to tasks.
  • Excellent attention to detail.
  • Ability to work independently and as part of a team.
  • Flexible approach to working during busy periods.
  • Excellent communication and relationship-building skills.
  • Strong task orientation and a can-do approach.

**Desirable Experience:**

While no specific freight forwarding experience is required, relevant experience in a similar role would be viewed favorably. Full training will be provided to ensure the successful candidate has the necessary skills and knowledge to excel in this position.

**Benefits:**

  • 22 days holiday, increasing to 25 days after 2 years of service.
  • Pension scheme.
  • Free onsite parking.
  • Social events throughout the year.
  • Free GP service.


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