Community Development Manager
2 weeks ago
Job Summary:
This role involves managing sub-contracted cleaning staff and third-party contractors. Responsibilities include day-to-day dealings with residents, regular maintenance checks, and health and safety assessments. You will also manage guest suites and communal facilities, working closely with the Senior Property Manager to ensure tasks are completed as required.
Key Responsibilities:
- Manage electronic data and emails, ensuring client files are updated as required.
- Communicate regularly with Leaseholders and residents using notice boards, phone, and email.
- Ensure developments are presentable, serviced, and properly maintained.
- Assist with resolving formal complaints satisfactorily.
- Handle Leaseholder enquiries by telephone, post, or email, providing accurate and prompt responses.
- Conduct new resident inductions to explain the development setup and services.
- Complete health and safety checks and routine testing on time.
- Work with the Senior Property Manager to address concerns or risk improvement requirements promptly.
- Monitor and supervise contractors at the development.
- Ensure contractors comply with Health & Safety, Parking, Refuse Disposal, and site house rules.
- Attend training events as required, either on-site or at IPM Offices.
- Ensure all contractors complete jobs to a satisfactory standard and within specified timescales.
Requirements:
- Full UK Driving License.
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