Community Development Manager

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Emeria UK Full time
Job Role: Relief Development Manager

Job Sector: Retirement - Independent Living

Hours: Flexible working, covering various sites as required

Key Responsibilities:
  • Maintain a high profile around the development/office, ensuring our residents are checked within our requirements.
  • In the event of an emergency, call the appropriate response team or authorities.
  • Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens, and grounds clean and maintained through effective management of contractors.
  • Be responsible for all works being completed, raising orders, managing contractors, monitoring progress, and signing off completion.
  • Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
  • Build and maintain links with residents' family members, local authorities.
  • Maintain records in line with internal procedures, ensuring all data is protected and kept secure at all times.
  • Ensure that the development diary is completed and leave accurate and comprehensive handover notes for the permanent House Manager outlining any occurrences and actions taken.
  • Assist with sales listed with our partner company Retirement Homesearch, making new residents feel welcome and helping them settle in.
  • Work across your local peer team of Development Managers for advice and day-to-day support and travel to team/company meetings on a monthly/annual basis.
Requirements:
  • A natural communicator, with the ability to resolve issues and complaints effectively.
  • Able to operate Microsoft Office applications and confident in learning new systems.
About Us:

FirstPort is the UK's leading residential property service provider, caring for 330,000 homes in England, Wales, and Scotland, across 5,800 developments.

FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS).

The benefits of working with us can include discounted gym membership, a true work-life balance, and the opportunity for growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future, and look after your health.

We're committed to promoting diversity at FirstPort and recruit on merit. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview, and our shortlist of candidates will be invited to attend interviews with the hiring manager.



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