Social Media Manager

4 weeks ago


Stafford, Staffordshire, United Kingdom dentsu Full time

Social Media and Content Strategy

This role is responsible for delivering the Social and Content Strategy, managing social media channels and content streams, and reporting to the Social and Content Manager or Head of Digital Marketing.

Key Responsibilities:

  • Set up and implement social media management projects with the moderation, engagement, and outreach teams.
  • Lead and QA project teams delivering moderation, engagement, and outreach across social media platforms on all major social media channels and in bespoke communities.
  • Oversee a range of projects with responsibility for liaising with client teams as the eyes and ears of their brand on social.
  • Provide feedback and insight on audience interaction, as well as input into content creation process and content planning.
  • Manage content calendars and publishing schedules, as well as guiding clients on publishing best practice across all major platforms.
  • Regularly present in, and sometimes lead, client status meetings.

Requirements:

  • Experience of managing and hosting social media channels for brands, creating platform reports, and managing teams.
  • Working knowledge of social media tools and Meta business suite.
  • Experience of the technical aspects of running pages on social media platforms, including Facebook, Instagram, YouTube, TikTok, and X/Twitter.
  • Demonstrate knowledge of online moderation, including trust and safety, safeguarding, and escalation, as well as designing, setting, and maintaining team processes.
  • Keen understanding of how brands leverage engagement, outreach, and tone of voice to grow their channels.
  • Experience of extracting and interpreting data from social platforms and 3rd party tools to generate actionable insight.

About Dentsu:

Dentsu is a diverse and inclusive culture that enables employees to bring their whole selves to work and be proud of doing so. We encourage applications from people with disabilities and of all ages, nationalities, backgrounds, and cultures.



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