Global End User Services Leader
1 week ago
We are looking for an accomplished IT leader to spearhead our Global End User Services team. As a key member of Vertex IT Solutions Ltd, you will be responsible for delivering top-notch support to our global workforce.
About the PositionThis role requires a seasoned IT professional with extensive experience in managing teams, developing technical strategies, and implementing effective solutions.
Responsibilities- Lead the Global End User Services team to provide world-class support to our end-users.
- Design and execute plans to enhance the quality of our IT services.
- Mentor and manage a diverse team of IT experts to ensure successful operations across regions.
- Bachelor's degree in Computer Science or related field.
- At least 10 years of IT experience, with 5+ years in supervisory roles.
- Excellent technical skills in CUCM, PBX, Turret, Voice recording, AV, Windows Desktops, SCCM, App-V, Office Applications, AD, FilePrint Services, and Desktop and Mobile hardware.
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