End-User Support Technician

1 week ago


City of London Greater London, United Kingdom HCLTech Full time

HCLTech is seeking an experienced End-User Support Technician to join our team.

We are a global technology company delivering industry-leading capabilities centered around digital, engineering, cloud, and AI. Our team provides day-to-day local/remote desktop support, receives inbound calls, answers questions, troubleshoots and documents steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

Main responsibilities include:

  • Endpoint Devices (e.g., Desktops(Windows & Mac OS)/Laptop//Mobile devices)) and associated system software
  • Mobile devices
  • Monitors
  • Printers
  • Knowledge of Active Directory & managing Intune devices
  • Knowledge of Office 365
  • On-site and field services of all equipment mentioned above when the device is physically located at Customer studio's locations.

The estimated salary for this position is £45,000 - £55,000 per year, depending on experience. We offer a supportive, diverse, and global team with a brilliant culture, competitive compensation and benefits, and great opportunities to make the role your own.



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