Care Home Operations Manager

2 days ago


Swindon, Swindon, United Kingdom Crooton Ltd Full time
Administrator Job Description

We have an exciting opportunity for a highly skilled and motivated Administrator to join our Crooton Ltd team in Swindon, Wiltshire.

As a key player in our administration team, you will be responsible for ensuring the efficient running of our high-quality home.

The ideal candidate will have experience in a customer-facing role, previous involvement in HR administration and recruitment, and a high level of attention to detail.

Key responsibilities include:

  • Promoting a positive image when communicating with others and talking about the home
  • Managing enquiries and showrounds of the home for prospective families
  • Driving occupancy and reputation of the Care Home as part of a community engagement team
  • Supporting resident and family feedback with a focus on customer care
  • Assisting with the recruitment of home staff
  • Preparing payroll for home-based staff
  • Providing advice and guidance to employees on queries using HR tools and resources available

Benefits include a rewarding salary of £31,000 per annum, plus fantastic benefits such as a reward bonus scheme, refer-a-friend scheme, and access to retail and leisure discounts.



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