Cardiology Outpatient Coordinator

1 month ago


Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.

Key Responsibilities

  • Coordinate patient appointments, procedures, and referrals, ensuring timely and efficient communication with patients, healthcare staff, and other stakeholders.
  • Liaise with multidisciplinary teams to prioritize clinical procedures and book appointments accordingly.
  • Manage patient records, including updating and generating clinic lists, and ensuring accurate coding and billing.
  • Provide excellent customer service, responding to patient inquiries, and resolving any issues or concerns in a professional and courteous manner.
  • Collaborate with medical records and staff to ensure all necessary information is available for clinic appointments, including last letters and diagnostic results.
  • Coordinate requests for patient transport and translators, ensuring compliance with Trust protocols.
  • Participate in the development and implementation of local policies and operating procedures.

Person Specification

  • Essential:
    • Good basic educational background (6 GCSEs grade C or above or equivalent)
    • Up-to-date experience of MS Windows, MS Office, Excel, PowerPoint, and Access (or equivalent)
    • Ability to prioritize, work independently, and as part of a team
    • Flexible approach to team work and working hours
    • Reliable and organized, with attention to detail
  • Desirable:
    • IT qualifications (ECDL) or working towards
    • Medical terminology
    • NHS experience
    • Excellent communication skills, both written and verbal

About Us

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services. We are committed to delivering compassionate excellence and put patients at the heart of everything we do.



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