Resident Services Operations Manager

2 weeks ago


London, Greater London, United Kingdom Essential Employment Full time

Essential Employment is seeking a Resident Services Operational Manager to join our team in Harrow.

This is a full-time, temporary position with hybrid working arrangements, requiring 2 days a week in the office.

The ideal candidate will have experience in billing and debt recovery.

Key Responsibilities:
  1. Develop and implement operational actions to enhance the living environment in mixed tenure housing estates.
  2. Sustain diverse and cohesive communities, providing additional care to vulnerable residents.
  3. Provide customer-focused leadership, encouraging community involvement and activities.
Requirements:

The successful candidate will have a strong background in billing and debt recovery, with a focus on customer service and community engagement.



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