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Store Operations Manager

1 month ago

Lincoln, Lincolnshire, United Kingdom B&M Retail Full time

**Company Overview**

B&M Retail is a leading retailer with a strong presence in the UK, offering an exciting opportunity for a Deputy Online Store Manager to join our team.

We are committed to creating an inclusive and diverse environment for all colleagues, where everyone has the opportunity to grow and succeed. With a clear focus on retail excellence and customer satisfaction, we strive to be the best in everything we do.

**Salary & Benefits**

We offer a competitive salary of £30,000 - £40,000 per annum, depending on experience, along with a range of benefits including:

  • A generous bonus scheme
  • Extensive training and development opportunities
  • 10% store discount across all B&M stores
  • Up to 33 days of annual leave
  • Pension plan
  • Exclusive colleague benefits
  • Wellbeing support

**Job Description**

We are seeking an experienced and ambitious Deputy Online Store Manager to lead our store operations team in Lincoln. As a key member of our management team, you will play a crucial role in driving sales growth, improving customer satisfaction, and delivering exceptional store performance.

Your responsibilities will include:

  • Supporting the Store Manager in running the store, setting targets, and achieving results
  • Leading and developing a team of retail staff, providing coaching and guidance to ensure excellent customer service
  • Managing stock levels, visual merchandising, and store displays to maximize sales and profitability
  • Ensuring compliance with company policies and procedures, including health and safety, people processes, and stocktakes

**Required Skills & Qualifications**

To be successful in this role, you will need:

  • Management experience within a fast-paced retail or hospitality environment
  • Experience managing medium to large-sized teams
  • A history of working towards and successfully delivering KPIs
  • Flexibility to work a range of hours, including weekends and bank holidays

**Why Choose B&M?**

B&M Retail offers a dynamic and supportive work environment, where you can develop your skills and career. With over 740 stores across the UK, we provide endless opportunities for growth and progression. If you're passionate about retail and customer service, and have the ambition to excel in your career, we want to hear from you