Application Resolution Expert

2 weeks ago


craigavon creggan, United Kingdom Henderson Scott Full time

We are seeking a highly skilled Application Resolution Expert to join our team at Henderson Scott. In this role, you will be responsible for investigating and resolving complex technical issues in our software systems.

Job Overview:

The ideal candidate will have a strong background in software development and a passion for troubleshooting complex issues. As an Application Resolution Expert, you will work closely with our development team and clients to ensure issues are addressed promptly and accurately.

Key Responsibilities:
  • Troubleshooting: Investigate and resolve technical issues in our software using your analytical skills and knowledge of programming languages such as C#.
  • Collaboration: Work closely with our development team and clients to ensure issues are addressed promptly and accurately.
  • Documentation: Record and document technical issues and resolutions for knowledge sharing and future reference.
  • Client Support: Provide technical support to clients, guiding them through system issues and ensuring high satisfaction.
  • Testing: Assist with software testing and validation to ensure software updates are applied correctly.

The estimated salary for this position is £45,000 - £60,000 per annum, depending on experience.



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