Application Troubleshooter
23 hours ago
We are seeking a skilled Technical Support Specialist to join our team at Henderson Scott Careers. In this role, you will be responsible for providing technical assistance to clients, ensuring the smooth operation of our software systems.
Duties:- Troubleshoot: Identify and resolve bugs, functionality issues, and data discrepancies in our software applications.
- Collaboration: Work closely with our development team and clients to address issues promptly and accurately.
- Documentation: Maintain accurate records and documentation of technical issues and resolutions for knowledge sharing.
- Client Support: Provide exceptional technical support to clients, guiding them through system issues and ensuring high satisfaction.
- Testing: Assist with software testing and validation to ensure seamless software updates.
- Eligibility: Must be eligible to work full-time in the region or have a valid work permit.
- Education: Degree in Computer Science, Software Engineering, or related field.
- Technical Skills:
- C# programming experience.
- Object-Oriented Design (OOD) principles understanding.
- SQL and database systems knowledge.
- Problem-Solving: Excellent problem-solving skills are required for this role.
The salary for this position ranges from $90,000 to $120,000 per year, based on experience.
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