Front House Operations Manager
5 hours ago
This is an exciting opportunity to take on a key role at Lex Leisure, where you will have the chance to make a real difference in the lives of our customers. As a Front House Operations Manager, you will be responsible for ensuring that our front-of-house team provides exceptional customer service and sets the tone for a great experience from the moment customers arrive.
Job Description:- Lead and motivate the front-of-house team to deliver excellent customer service
- Ensure that all interactions with customers are professional, friendly, and responsive
- Manage the reception area, including handling payments and bookings
- Assist with managing the telephone and email inquiries
- Maintain high standards of health and safety and security within the leisure centre
- Participate in staff training and development programs
We offer a competitive salary of £78 per hour, plus benefits such as free gym membership, employee discounts, and career progression opportunities.
About Lex Leisure:Lex Leisure operates leisure venues on a commercial basis, generating a surplus that supports those who are disabled, physically or mentally, or who require support or bespoke care plans to stay physically active. We aim to empower disabled people to take a more active role in sport and physical activity and provide inclusive facilities and services.
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