Hospitality Supervisor

10 hours ago


Plymouth, Plymouth, United Kingdom CV-Library Full time

We are seeking a skilled and enthusiastic Hospitality Supervisor to join our team at Lex Leisure. As a key member of our front-of-house team, you will play a vital role in delivering exceptional customer service and creating a warm and welcoming environment for our customers.

Key Responsibilities:
  • Supervise and manage the front-of-house team, including recruitment, training, and performance management
  • Ensure that all customer interactions are handled efficiently and effectively
  • Manage the reception area, including handling payments and bookings
  • Assist with managing the telephone and email inquiries
  • Develop and implement initiatives to improve customer satisfaction and loyalty

The successful candidate will receive a competitive salary of £78 per hour, plus benefits such as employee discounts, free gym membership, and career progression opportunities.

About Us:

Lex Leisure is committed to providing exceptional customer service and creating a positive experience for our customers. Our vision is to empower disabled people to take a more active role in sport and physical activity and provide inclusive facilities and services.



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