Café Supervisor

5 months ago

Plymouth, United Kingdom Promenade Cafe Full time

Job Overview:
We are seeking a skilled and experienced cafe supervisor to oversee the daily operations of our bustling cafe. As a cafe supervisor, you will be responsible for ensuring exceptional customer service, maintaining food safety standards, and managing a team of dedicated staff members. If you have a passion for hospitality, culinary excellence, and leadership, we invite you to join our team.

**Duties**:

- Oversee all aspects of cafe operations, including food production, customer service, and staff management
- Ensure compliance with food safety regulations and maintain cleanliness standards
- Develop and implement strategies to enhance the overall dining experience for customers
- Train and supervise staff members in various roles such as cooking, bartending, and serving
- Create schedules and manage labour costs to optimise staffing levels
- Monitor inventory levels and place orders for necessary supplies
- Handle customer inquiries, complaints, and feedback in a professional manner
- Collaborate with the kitchen team to develop new menu items and specials

**Skills**:

- Strong hospitality background with a focus on providing exceptional customer service
- In-depth knowledge of food safety regulations and best practices
- Experience in food production and culinary techniques
- Proven ability to lead and motivate a team in a fast-paced environment
- Knowledge of kitchen operations including cooking techniques and equipment usage
- Proficient in bartending skills including drink preparation and mixology
- Excellent leadership skills with the ability to delegate tasks effectively
- Strong organisational and time management abilities
- Outstanding communication skills to interact with customers, staff, and vendors

We offer competitive pay based on experience.

**Job Type**: Part-time

Pay: From £11.44 per hour

**Benefits**:

- Company pension
- Employee discount
- Flexitime

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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