Restaurant Operations Supervisor
1 month ago
About the Restaurant Operations Supervisor Role
At Zizzi, we're on a journey to be better, and we need talented individuals to help us get there. As a Restaurant Operations Supervisor, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. Your role will be to support the General Manager and Assistant Manager in ensuring our restaurants run smoothly, with a focus on delivering Great Times for our customers.
Responsibilities
- Manage the front-of-house and back-of-house teams to deliver exceptional customer service and maintain high standards.
- Support the General Manager and Assistant Manager in implementing operational procedures and ensuring compliance with company policies.
- Lead by example, demonstrating a passion for food and a commitment to delivering Great Times for our customers.
- Work closely with the kitchen team to ensure seamless service delivery and maintain high standards of food quality.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and maintain accurate records of sales, customer feedback, and employee performance.
- Identify areas for improvement and implement changes to enhance the overall customer experience.
- Support the recruitment and training of new team members to ensure a strong and motivated team.
- Stay up-to-date with company initiatives and contribute to the development of new ideas and initiatives.
Zizzi Values
We live and breathe our Zizzi Values, which are:
- Growth - we're always looking for ways to be better, whether it's through new ideas, training, or simply being more efficient.
- Individuality - we celebrate what makes each of us unique and encourage everyone to be their best self.
- Drive - we're a team that gets things done, and we're always looking for ways to improve and adapt.
- Togetherness - we're a family, and we always have each other's backs.
- Fun - we take our work seriously, but we don't take ourselves seriously.
What We Offer
As a Restaurant Operations Supervisor at Zizzi, you'll enjoy a range of benefits, including:
- A competitive salary and benefits package.
- The opportunity to develop your skills and progress your career.
- A dynamic and supportive team environment.
- Access to our Employee Assistance Programme, which includes support with mental health, wellbeing, and more.
- A generous tronc system and wagestream.
- The chance to be part of a company that's passionate about delivering exceptional customer experiences.
Join Our Team
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