Customer Experience Coordinator
4 weeks ago
Job Title: Floor Manager - Customer Service Excellence
About Quaglinos Restaurant:
Located in the heart of St James, London, Quaglinos Restaurant is part of the prestigious D&D London group. Our restaurant prides itself on providing exceptional customer service and serving high-quality food and drink in a vibrant and welcoming atmosphere.
Key Responsibilities:
- Lead a team of staff to deliver outstanding customer service and exceed customer expectations
- Ensure that all aspects of restaurant operations run smoothly, including ordering, stock management and financial control
- Monitor and maintain a clean and safe working environment, adhering to health and safety regulations and company policies
Salary Information:
The estimated salary for this role is £18 per hour, reflecting the restaurant's commitment to offering competitive rates to experienced professionals.
Benefits Package:
- Enjoy a 50% discount on food and drinks at all D&D London restaurants
- Take advantage of exclusive discounts and cashback offers from top retailers
- Prioritise self-care with access to cinema tickets and other entertainment perks
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