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Patient Accessibility Officer

2 months ago


Southampton, Southampton, United Kingdom University Hospital Southampton NHS Trust Full time
About the Role

University Hospital Southampton NHS Trust is seeking a highly skilled and dedicated individual to join our team as a Patient Accessibility Officer. This exciting opportunity will enable you to make a real difference in the lives of our patients and their families.

Key Responsibilities
  • Act as a subject matter expert for staff members, providing guidance and advice on increasing accessibility to Trust services and the creation of patient information documents.
  • Diligently provide professional administrative support while supporting the delivery of a copywriting, editing, proofreading, and typesetting service.
  • Actively work between disciplines across the hospital in a constantly evolving environment to deliver up-to-date patient information and equitable access for all patients.
Requirements
  • NVQ Level 4 or equivalent experience
  • Experience in an administration or customer support role
  • Computer literate in Microsoft Word, Excel, Outlook, and Teams
  • Excellent oral and written communication skills
  • Experience of organizing and prioritizing multiple tasks within tight timescales/deadlines
Desirable Qualifications and Experience
  • Experience in a healthcare setting
  • Experience of interdisciplinary working
  • Experience in delivering training sessions
About Us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. We are committed to providing a supportive environment that enables our staff to grow and develop their skills.

We offer a range of benefits, including a minimum of 35 days paid holiday (pro rata), a generous pension scheme, and access to a range of NHS discounts. Southampton is an attractive place to live and work, with an international airport and direct trains to London. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.