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Patient Accessibility Officer

1 month ago


Southampton, Southampton, United Kingdom University Hospital Southampton NHS Trust Full time

About the Role

University Hospital Southampton NHS Trust is seeking a highly skilled and dedicated individual to join our team as a Patient Accessibility Officer. This exciting opportunity will involve working closely with our Experience of Care team to ensure that our patients receive equitable access to healthcare services.

Key Responsibilities

  • Act as a subject matter expert for staff members, providing guidance and advice on increasing accessibility to Trust services and the creation of patient information documents.
  • Provide professional administrative support while supporting the delivery of a copywriting, editing, proofreading, and typesetting service.
  • Work collaboratively across disciplines to deliver up-to-date patient information and equitable access for all patients.

Requirements

  • NVQ Level 4 or equivalent experience.
  • GCSE (or equivalent) standard, with a pass in English and Maths.
  • Experience in an administration or customer support role.
  • Computer literate in Microsoft Word, Excel, Outlook, and Teams.
  • Excellent oral and written communication skills.
  • Experience of organising and prioritising multiple tasks within tight timescales/deadlines.

About Us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. We are committed to providing a supportive environment that facilitates your career progression.

What We Offer

  • A unique opportunity to work in a fast-paced service dedicated to putting patients and their loved ones front and centre in their care experience.
  • A chance to oversee the day-to-day running of our interpreting, translation, and transcription services across UHS.
  • Opportunities to deliver one-to-one or group training to staff members in the processes, policies, and procedures that underpin our accessibility and publication services.
  • A supportive environment that facilitates your career progression.

How to Apply

If you are a motivated and dedicated individual who is passionate about making access to healthcare equitable for all, we encourage you to apply for this exciting opportunity.