Housing Expert

7 days ago


Croydon, Greater London, United Kingdom Croydon Council Full time

Croydon Council is seeking a dynamic and experienced Housing Expert to join their team. This is an exciting opportunity for an individual to take on a leadership role in ensuring that Croydon Affordable Housing fulfils its duties as a landlord.

About the Role

The ideal candidate will have skills and experience working in the Social Housing Sector or Private Rented Sector, delivering goals and working at pace to meet set deadlines and milestones. They will be able to work across departments and sectors, building strong relationships and winning the confidence of stakeholders.

Responsibilities
  • Establish and maintain relationships with Tenants, Universal Credit, Housing Benefit, Discretionary Housing Payment team and other Stakeholders.
  • Work closely with Universal Credit, Housing Benefit and Discretionary Housing teams to ensure tenants receive the right financial assistance.
  • Deliver operational excellence, focusing on both verbal and written communication skills, creative collaboration, negotiating and presenting to Senior Teams on cases.
Requirements
  • A minimum of [£40,000 - £60,000] salary, dependent on experience, plus benefits.
  • Experience working in the Social Housing Sector or Private Rented Sector.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
What We Offer
  • Support hybrid working, allowing staff to attend the workplace for part of their week and work from home remotely.
  • Inclusive employer, welcoming applications from all sections of the community.
  • Disability confident scheme, guaranteeing interviews for disabled applicants meeting the minimum criteria.


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