Restaurant Operations Manager

5 days ago


Hitchin, Hertfordshire, United Kingdom Cherryred Full time
Restaurant Manager for a Busy Gastro Pub

As a Restaurant Manager at Cherryred, you will be responsible for leading our 60-seater restaurant, three private dining rooms, and garden service to deliver exceptional customer experiences.

Key Responsibilities:
  1. Collaborate with our Head Chef to drive innovation in service and experience.
  2. Develop and lead a high-performing restaurant team, focusing on product knowledge and service standards.
  3. Ensure our farm-to-fork ethos and kitchen garden are integral to our restaurant's culture.
  4. Effectively manage guest complaints and escalate as necessary.
  5. Create a culture of professionalism and fun across the team and throughout service.
  6. Communicate effectively with the kitchen, managers, team members, and guests.
  7. Maintain operational standards, including rotas, targets, and health and safety standards.
Benefits:
  1. Generous discounts on food and drink across all Cherryred sites.
  2. Great share of tips and tronc.
  3. Staff accommodation available.
  4. Staff meals on shift.
  5. Rising Stars program for career progression within the company.
  6. Cycle to work scheme.
  7. Wine at cost.


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