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Restaurant Manager

2 months ago


Hitchin, Hertfordshire, United Kingdom Anglian Country Inns Ltd Full time

About Us

Anglian Country Inns Ltd is a family-run business with a passion for delivering exceptional hospitality experiences. Our 15th-century farmhouse is a unique blend of quirky charm, historic features, and stylish interiors, set amidst the beautiful Hertfordshire countryside.

The Role

We are seeking a highly motivated and experienced Restaurant Manager to lead our 60-seater restaurant, three private dining rooms, and large garden area. As a key member of our team, you will be responsible for driving the service and experience at The Farmhouse, working closely with our Head Chef to deliver innovative and exceptional food and service.

Key Responsibilities

  • Take full accountability for the restaurant, private dining rooms, and garden area, ensuring seamless service delivery and exceptional guest experiences.
  • Collaborate with the Head Chef to develop and implement new menu ideas, promotions, and events that showcase our farm-to-fork ethos and kitchen garden.
  • Lead and develop your restaurant team, focusing on product knowledge, service standards, and staff development.
  • Ensure operational standards are met, including rotas, targets, health and safety, and adherence to company policies.
  • Manage guest complaints and feedback, escalating issues as necessary.
  • Communicate effectively with the kitchen, management, staff, and guests to ensure a seamless service experience.
  • Create a culture of professionalism and fun within the team, promoting a positive and inclusive work environment.

What We Offer

  • Generous discounts on food and drink across all Anglian Country Inns sites.
  • Regular supplier visits and opportunities to develop your knowledge and skills.
  • Great share of tips and tronc.
  • Staff accommodation available.
  • Staff meals on shift.
  • Rising Stars program for career progression within the company.
  • Cycle to work scheme.
  • Charity day off each year.
  • Wine at cost.

About You

We are looking for a passionate hospitality enthusiast who is a natural leader, able to motivate and develop their team to deliver exceptional service experiences. You will be a skilled communicator, able to work effectively with the kitchen, management, staff, and guests to ensure seamless service delivery.

Join Our Team

Anglian Country Inns Ltd is a family-run business with a passion for delivering exceptional hospitality experiences. If you are a motivated and experienced Restaurant Manager looking for a new challenge, we would love to hear from you.