Restaurant Operations Manager

7 days ago

Hitchin, Hertfordshire, United Kingdom Cherryred Full time

Restaurant Manager Opportunity at Cherryred

As a Restaurant Manager at Cherryred, you will be responsible for leading our 60-seater restaurant, three private dining rooms, and garden service to deliver exceptional customer experiences.

Key Responsibilities:

  • Collaborate with our Head Chef to drive innovative service and experience initiatives.
  • Develop and elevate the skills of your restaurant team, focusing on product knowledge and service standards.
  • Embody a passion for food and hospitality, understanding what exceptional service entails.
  • Proactively address guest requests and opportunities to exceed expectations.
  • Ensure our farm-to-fork ethos and kitchen garden become integral to our restaurant culture.
  • Effectively manage guest complaints and escalate when necessary.
  • Foster a culture of professionalism and fun within your team and throughout service.
  • Communicate effectively with the kitchen, managers, team members, and guests.
  • Maintain operational standards, including rotas, targets, and health and safety protocols.
  • Embody Cherryred's values and contribute to our mission of 'making people happy'.

What's in it for you?

As a Restaurant Manager at Cherryred, you will have the opportunity to lead a dynamic team, drive innovation, and deliver exceptional customer experiences.

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