Chief Compliance Officer
4 weeks ago
Clover HR Services Limited is seeking an experienced Quality and Compliance Manager to join their Sutton Coldfield-based team. This is a full-time, permanent role that requires a hybrid work schedule with a minimum of one day per week spent in the office.
Key Responsibilities:
- Maintain compliance with the ISO 9001 Quality Management System and Advice Quality Standard.
- Annual review of all documentation, forms, policies, and procedures within the QMS (ISO 9001) and Assist (AQS).
- Meetings of the QMS Review Group.
- Change management and control of existing procedures.
- Supply management activities across the company.
- Management of non-conformances (risk events) across the company.
- Internal audit activities across the company for ISO 9001 and AQS.
- Annual Management Reviews for ISO 9001 (QMS) & AQS (Assist).
- Support work to achieve any further additional certifications, e.g., ISO 22458.
- Coordinating gap analysis and remedial activities.
- Coordinating the implementation of the ISO standards in preparation for stage 1 and stage 2 audits.
- Document and embed procedures, policies, and controls around compliance and certification requirements.
- Support the daily operation and implementation of the risk management strategy.
- Assist in the maintenance of the risk register.
- Production of procedures and process maps for new contracts.
- Maintenance of the Policy Register and support in drafting policies.
- Preparation, maintenance, and monitoring of the Business Continuity Policy.
- Assist in the creation and maintenance of project plans, progress reports, and business case documentation.
- Support the planning, initiation, and delivery of projects across the company to ensure the successful delivery of the project within the agreed timescales and budgets.
- Coordinate the delivery of both customer-facing and internal projects and deliverables.
- Day-to-day management, implementation, monitoring, and communication of the Data Protection and Information Security Policies (GDPR) and related procedures.
Required Qualifications/Skills/Experience:
- Natural organisational flair with extreme attention to detail.
- Project Management/PMO experience.
- Strong analytical skills to interpret and embed relevant processes and standards.
- Understanding of the business impact of security tools, technologies, and policies.
- High standard of verbal, written, and interpersonal communication skills, including the ability to communicate effectively throughout the organisation.
- Good knowledge of ISO 9001.
- Good knowledge of Information Assurance & IT infrastructure.
Benefits:
- 28 days annual leave per annum, additional bank holidays, maximum of 5 service days accrued over 10 years (1 every 2 years).
- Hybrid working, 1 day minimum per week, including up to-date IT equipment (full set-up for home working).
- Group life assurance policy (4x salary).
- Westfield Reward Scheme, offering optical discounts, dental cash back, rewards.
- Enhanced Pension Plus Scheme, salary sacrifice.
- Employee Assistance Programme (please see attached).
Important Notes:
- Bereavement Counselling (employees with more than 5 years' service).
- Occupational Maternity Leave of; An employee has been employed by Clover HR Services Limited for 78 weeks; you will be entitled to receive enhanced maternity pay as set out below.
- Occupational Sick pay (eligibility 78 weeks' service).
- Occupational Paternity Pay/leave of.
- Full salary for 2 weeks (eligibility of 78 weeks' service).
- Occupational Adoption Pay/leave of; An employee has been employed by Clover HR Services Limited for 78 weeks; you will be entitled to receive enhanced adoption pay as set out below.
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