Post Office Branch Leader

3 weeks ago


North Yorkshire, United Kingdom WHSmith Full time

Are you a dynamic and results-driven leader looking for a new challenge? We are seeking a Post Office Branch Leader to join our team in Scarborough. As a key member of the store team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational efficiency.

Job Overview:

We are a leading retailer with a proud heritage and a commitment to excellence. Our Post Office branches offer a wide range of services, including postal, financial, and retail products. As a Post Office Branch Leader, you will be responsible for leading a team of counter assistants to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and motivate a team of counter assistants to deliver exceptional customer service
  • Develop and implement strategies to increase sales and improve operational efficiency
  • Ensure compliance with all relevant legislation and Post Office Ltd. requirements
  • Coach and mentor staff to achieve personal and business targets

Requirements:

  • Proven retail management experience with a track record of driving sales growth and improving customer satisfaction
  • Strong leadership and coaching skills with ability to motivate and develop staff
  • Excellent communication and interpersonal skills

What We Offer:

  • Salary: £45,000 - £55,000 per annum
  • Holidays: 33 days per year (inclusive of bank holidays)
  • Pension scheme
  • Employee discounts
  • Employee assistance programme


  • North London, United Kingdom UOE Store & Post Office Full time

    UOE has been helping people to get work done since 1983 and is one of the UK’s leading, independent stationery and Post Office retail partners. We serve around 1.5 million customers every year and have plans to grow our retail store network to over 20 branches over the coming years. To do that we need fantastic people to join, learn and grow with us. We...


  • North London, United Kingdom UOE Store & Post Office Full time

    UOE has been helping people to get work done since 1983 and is one of the UK’s leading, independent stationery and Post Office retail partners. We serve around 1.5 million customers every year and have plans to grow our retail store network to over 20 branches over the coming years. To do that we need fantastic people to join, learn and grow with us. We...


  • North London, United Kingdom UOE Store & Post Office Full time

    UOE has been helping people to get work done since 1983 and is one of the UK’s leading, independent stationery and Post Office retail partners. We serve around 1.5 million customers every year and have plans to grow our retail store network to over 20 branches over the coming years. To do that we need fantastic people to join, learn and grow with us. We...

  • Onsite Trainer

    7 months ago


    Yorkshire, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary: £30,928.24 per year** **Grade: PO** **Reporting Line: Onsite Trainer Team leader** **Contract Type: Permanent** **Location: Field Based - South Yorkshire** **What to expect**: Here at the Post Office we’re steeped in tradition, but we’re going places. We’ve been the anchor of UK communities for centuries and that isn’t going...


  • North Yorkshire, United Kingdom WHSmith Full time

    As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...


  • north yorkshire, United Kingdom WHSmith Full time

    Job OverviewWe are seeking an experienced Post Office Counter Manager to join our team in Scarborough.About the RoleThis is a dynamic and challenging role that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.The successful candidate will have a proven track record of motivating...


  • North Yorkshire, United Kingdom WHSmith Full time

    As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...

  • Branch Recruiter

    7 months ago


    Yorkshire, United Kingdom UNISON Northern Health & Community Branch Full time

    **UNISON Recruiter** **Salary - **_£25,147 - £12.86/h (11-month contract)_ **Location - **Geographical area covered by the Branch; West Yorkshire, with a small amount of North Yorkshire and some further afield **Duration - **11 months with a view to extend **We defend workers, stand up for rights and fight for justice.** We are looking for positive...


  • North West, United Kingdom Post Office Ltd Full time

    **Summary**: **Grade: 2A** **Contract Type: Permeant** **Location: Chesterfield / London** **Reporting to: ServiceNow Systems Manager** **Division: CIO** **The Purpose of the Role**: **Principal Accountabilities**: - Provide support and contribute to the development of the initial implementation - Performs routine maintenance to include performance...

  • IT Service Desk Agent

    7 months ago


    North East, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary**: Competitive salary and package Grade: 2B Reporting Line: IT Service Desk Team Leader Contract Type: Permanent Location: Chesterfield/Hybrid **What to expect**: Here at the Post Office, we’re steeped in tradition, but we’re going places. As an IT Service Desk Agent you will join us on our journey and undertake a truly valuable...


  • Castleford, West Yorkshire, United Kingdom Post 2 Post Recruitment Ltd Full time €15 - €18

    Job Description Location:Commutable to head office in Castleford and able to travel to Various Sites Across the UK Employment Type:Full-Time Salary:£15- £18 per hour (depending on experience) About the Company Our client specialises in high-quality insulation solutions for cold storage environments. With a reputation built on reliability, precision,...


  • Scarborough, North Yorkshire, United Kingdom WHSmith Full time

    As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Youll motivate and inspire your team of counter assistants to provide exceptional customer service,...


  • Scarborough, North Yorkshire, United Kingdom WHSmith Full time

    As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Youll motivate and inspire your team of counter assistants to provide exceptional customer service,...


  • Castleford, West Yorkshire, United Kingdom Post 2 Post Recruitment Ltd Full time €15 - €18

    Location:Commutable to head office in Castleford and able to travel to Various Sites Across the UK Employment Type:Full-Time Salary:£15- £18 per hour (depending on experience) About the Company Our client specialises in high-quality insulation solutions for cold storage environments. With a reputation built on reliability, precision, and an...


  • North Yorkshire, United Kingdom Securitas Security Services Full time

    Are you looking for the next step in your Management career? Maybe you find yourself having too many quiet days in your current role? If you are looking for a fast-paced and dynamic role that will keep you on your toes then this is the role for you. Securitas is recruiting for a Deputy Branch Manager - to take ownership of the North Yorkshire Area. **How...


  • Scarborough, North Yorkshire, United Kingdom WHSmith Full time

    Job Description As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our...

  • Branch Supervisor

    1 month ago


    North Tawton, United Kingdom Eurocell Group Plc Full time

    ROLE: Trade Branch Supervisor HOURS: 44 per Week - Permanent Role SALARY: £27,903 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,703 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: On Site Eurocell are a stock market listed Plc and the market leader for uPVC...


  • East Yorkshire, United Kingdom Post 2 Post Recruitment Ltd Full time €11

    Permanent Position. Our client is seeking a proactive and detail-orientedCredit Controllerto join their small but efficient Finance team. In this role, youll play a key part in supporting the day-to-day operations of the department, ensuring smooth financial processes and excellent service. This position offers flexible hours (1624 hours per week) and a...

  • Branch Supervisor

    4 weeks ago


    North Tawton, United Kingdom Eurocell Group Plc Careers Full time

    ROLE: Trade Branch Supervisor HOURS: 44 per Week - Permanent Role SALARY: £27,903 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,703 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: On Site Eurocell are a stock market listed Plc and the market leader for uPVC...


  • North Yorkshire, United Kingdom AdMore Recruitment Full time

    Job DescriptionWe are looking for a highly motivated Sales and Service Leader to join our team as an Area Manager in the North East, Yorkshire, and East Midlands regions.In this role, you will be accountable for driving customer satisfaction metrics, operational excellence, and sales performance across your region.You will lead a region and create the right...