Application Service Lead

3 weeks ago


Brighton, Brighton and Hove, United Kingdom Bupa Full time

About the Role

We are seeking an experienced Service Portfolio Manager to join our team. As a key member of our IT department, you will be responsible for managing a portfolio of services throughout their entire lifecycle. This includes building and enhancing Bupa's application SME knowledge and intellectual property.

Key Responsibilities

  • Be responsible for the Service Ownership of a portfolio of BG Applications.
  • Own and manage the Service Roadmaps/Lifecycles for the relevant BG Applications.
  • Identify and implement Service controls including proactive alerting, monitoring and dashboards for relevant systems.

Requirements

  • Proven experience in managing and developing high performing applications teams.
  • In-depth understanding and experience of ITIL based IT Operations methodology and adoption.
  • In-depth knowledge of software, in-life cycle, IT infrastructure and emerging technologies.

Benefits

As a Bupa employee, you will have access to a range of benefits, including a competitive salary, 25 days holiday, Bupa health insurance, and an enhanced pension plan.



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