Dynamic Telesales Professional with Strong Customer Focus

1 month ago


Stroud, Gloucestershire, United Kingdom First Base Full time

**About the Role**

As a key member of our First Base team, we are seeking an experienced and driven Telesales Executive to join our dynamic sales environment.

The successful candidate will thrive in a fast-paced environment, delivering exceptional customer service via phone, email, and webchat, actively driving and expanding sales by reaching out to new and existing businesses, and attending face-to-face meetings both on and off site.

**Responsibilities**

  1. Engage with customers over the phone, in person, via email, and live web chats, building strong relationships and addressing all inquiries promptly and professionally.
  2. Process customer orders, including web orders, ensuring timely and accurate fulfillment.
  3. Perform sales analysis as required, identifying trends and opportunities for growth.
  4. Utilize CRM to follow and report on weekly KPIs, driving performance and improvement.

**Requirements**

  • Hold a valid UK driving license and have experience working in an office environment within a busy, fast-paced setting.
  • Demonstrate strong IT skills, including proficiency in Microsoft Office Suite.

**Compensation & Benefits**

We offer a competitive salary range of £26,000 - £32,000 per annum, reflecting the importance of this role in driving business growth. As a valued member of our team, you can expect a comprehensive benefits package, including opportunities for career advancement and professional development.


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