Asset and Data Analyst

10 hours ago

Whiteley, Hampshire, United Kingdom Harris Geospatial Solutions Full time
Job Title: Flight Data Analyst

Job ID: 13738

Job Location: UK – Whiteley– Hampshire

About this opportunity and L3Harris UK

L3Harris UK is a leading provider of flight data monitoring services to aircraft operators worldwide. Our team of experts delivers unique capabilities across air, land, sea, space, and cyber for military, security, and commercial customers.

We are seeking a highly skilled Flight Data Analyst to join our team. As a Flight Data Analyst, you will be responsible for providing support and advice to customers to help them improve the flight safety of their operations. You will apply your knowledge of aircraft systems and flight dynamics to provide objective commentary on customer flight data and assist in configuring and maintaining a comprehensive Flight Data Monitoring programme.

Key Responsibilities:

  • Be the first point of contact for a number of allocated customers
  • Maintain regular communications with your customers and assist with the set-up and ongoing maintenance of their FDM programme
  • Regular analysis of downloaded flight data and daily validation of safety and maintenance events
  • Investigation of abnormal operations and the reporting of findings to customers
  • Provide guidance and support to ensure the most appropriate safety events and thresholds are in place
  • Management of ad hoc requests for data analysis and the compilation of statistical reports
  • Provide ownership of emails, support tickets, and ad-hoc requests for analysis
  • Precise time management to deliver to external Service Level Agreements and internal Key Performance Indicators
  • Support other teams within the business on flight safety matters
  • Identify bugs or inefficiencies in the system and liaise with the Software Development team to find appropriate fixes
  • Perform acceptance testing for new website features, bug fixes, and FDM events
  • Provide occasional out-of-hours emergency support (AOG - Aircraft on Ground service)
  • Provide support to the Data Specialist team in performing FDR, CVR, and DLR readouts using the Express Readout tool
  • Provide website demonstrations and advice to your customers and visitors, in particular those who are new to the service or when new website features and tools are released
  • Demonstrate and promote industry best practice
  • You will be required for overseas travel for customer visits, attend industry conferences, and exhibitions as required

Requirements:

  • Flying experience is desirable
  • Knowledge of aircraft systems and flight operations
  • Experience of data handling, analysis, and statistics
  • A passion for safety and a good understanding of safety management principles
  • Understanding and anticipating customer needs
  • Effective communication skills
  • Attention to detail
  • Working at pace

Please note applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK.

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