Senior Director UK Government Cloud Operations

1 month ago

Reading, Reading, United Kingdom Oracle Full time
Job Title: Senior Director UK Government Cloud Operations

At Oracle Cloud Infrastructure (OCI), we are a diverse team of fellow creators and inventors building the future of the cloud for enterprises. We act with the speed and attitude of a start-up, with the scale and customer focus of the leading enterprise software company in the world.

Our Values

We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future.

Our Mission

We are dedicated to meeting the 21st-century IT technology needs in the government's public and defense sectors, delivering highly available, highly secure cloud infrastructure to service the world's most demanding, mission-critical workloads.

About the Role

We seek a senior cloud operations leader for our UK Sovereign Cloud with the skills, knowledge, and passion for cloud operations. As the country leader for our sovereign cloud offerings in the United Kingdom, your experience managing large-scale cloud or IT service delivery is instrumental in delivering our highly secure, highly available services.

Responsibilities

  • Manage a diverse team, working across internal and external organization boundaries, and interfacing with internal sales, product, legal, and service delivery teams to bring OCI's growth plans to fruition.
  • Partner with external organizations to develop and deliver operational excellence programs across the OCI and OCI internal partner organizations.
  • Coordinate across OCI service teams for the development and delivery of tooling frameworks and automation platforms to support UKGov Operations teams in the elimination of toil.
  • Develop, grow, and maintain data-driven metric programs that speak to both the operational and business status of your cloud domain.
  • Lead operations improvement programs across your cloud domain.
  • Serve as an ambassador to OCI customers, addressing performance concerns and delivering long-term remediation strategies to meet contractual SLAs.

Requirements

  • Bachelors degree in Computer Science, Telecommunications, or an engineering discipline (such as electrical engineering).
  • 10+ years experience working in the field of Information Technology, including five years direct interaction with United Kingdom Public or MoD IT service support.
  • 10+ years experience as a people leader, building and maintaining an enthusiastic and dedicated workforce.
  • Prefer recent experience managing cloud services with, or for, a cloud hyperscaler.
  • Passion for IT operation.
  • Analytical mind, with experience creating and managing to a set of metrics and key performance indicators (KPI).

What We Offer

We offer a dynamic and inclusive work environment, with opportunities for growth and development. We are committed to the greater good and strive for equity, inclusion, and respect for all.

How to Apply

Please submit your application, including your resume and a cover letter, to [insert contact information].

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