Care Education and Support Lead
3 weeks ago
We are seeking an experienced and skilled Training Manager to join our team, who will be responsible for providing high-quality training and education to our staff, ensuring they have the necessary skills to deliver exceptional care to our clients.
Key Responsibilities:
- Develop and deliver comprehensive training programs in manual handling, medication administration, and basic care skills.
- Assess the training needs of staff and develop tailored training programs to address these needs.
- Provide ongoing support and mentoring to Care Professionals.
- Work closely with the office team to ensure all new professionals are fully supported in their first 3 months of employment.
- Identify and agree additional training or development needed to build competence and confidence of Care Professionals.
- Build and maintain positive relationships with potential and existing clients, their families, and other professionals involved in their care.
- Facilitate introductions between new carers and clients, providing comprehensive training on the practical aspects of delivery.
- Monitor client satisfaction, escalate concerns, and produce monthly reports.
- Identify and communicate upcoming staffing gaps, engage in recruitment, and introduce new hires to clients.
- Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
Requirements:
- Proven experience in a similar training role, preferably within the healthcare or caregiving sector.
- Strong understanding of manual handling techniques, medication administration, and basic skills.
- Excellent communication and interpersonal skills, with the ability to engage and motivate trainees.
- Certification in manual handling and medication administration training is highly desirable.
- A driving license and access to your own car.
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