Business Application Support Specialist

3 days ago


Reading, Reading, United Kingdom Punter Southall Group Full time

Overview

We are recruiting an experienced IT professional to join our team as a Business Application Support Specialist.

The role will involve providing 2nd line IT and application support, as well as contributing to on-going project work. Key responsibilities include gathering information on IT service issues, mapping operational business issues to the underlying application and infrastructure architecture, investigating and resolving IT and application incidents, and triaging IT incidents.

The successful candidate will be required to spend at least one day per month in our Reading office.

We are looking for someone with excellent communication skills, experience working within an ITIL framework, and the ability to understand and extract key information from investigations.

The salary for this position is approximately £35,000 - £45,000 per annum, depending on experience.



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