Marketing Operations Director

2 weeks ago


Islington, United Kingdom Carter Jonas Full time

  • Main Responsibilities:

    • Manage the delivery of a major website improvement project, including product development, user experience design, content migration, and site architecture creation.
    • Oversee the transformation of Connect into a fully integrated CRM system.
    • Execute a strategy across all digital channels, including CPC, social media, email, SEO, website, CRM, and LiveChat.
    • Ensure all digital content is representative of the Carter Jonas brand and values.
    • Lead, manage, and motivate a small CRM and digital team.
    • Manage digital budget lines, negotiate contracts, and review agency performance.
    • Analyse and improve existing marketing processes, ensuring compliance with security regulations.
    • Manage complex integrations between Connect and marketing platforms.

  • Requirements:

    • A self-starter with a wealth of marketing experience, ideally in a professional services environment.
    • A strong track record in leading marketing technology projects and strategic initiatives.
    • Excellent knowledge of Microsoft Dynamics and ability to troubleshoot with CRM, portals, and websites.
    • Strong understanding of social media channels and content.
    • Ability to multitask, manage stakeholder relationships, and be creative in approach.
    • A team player, providing support across all levels within the team.



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