Operational Service Delivery Manager

20 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an experienced professional to fill the role of Operational Service Delivery Manager. This position will play a crucial part in supporting senior managers across the directorate to manage equipment contracts, with the goal of improving service provision and operational efficiency.

About the Role

This is a unique opportunity for someone to work with departments within Integrated Laboratory Medicine (ILM) to provide close day-to-day management of established managed equipment service contracts. The post holder will focus on novating equipment into contracts to bring cost savings and operational efficiencies.

In this role, you will work closely with colleagues across the directorate to ensure accurate and up-to-date costings are provided. You will also contribute to the business/commercial function within ILM.

This is a trust-wide role that involves cross-site working, and it may include working from home as part of a typical working week. A flexible, hybrid approach to working is required.

Main Responsibilities
  • Supporting departmental managers in the day-to-day management of contracts
  • Liaising with MESC contract holders, primary suppliers, and third parties
  • Liaising with internal Trust departments, including but not limited to finance and procurement
  • Working with colleagues to ensure accurate and up-to-date costings are provided

Estimated Salary: £42,683 - £51,801 per annum, depending on experience.



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