Service Operations Manager

17 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CBW Staffing Solutions Full time

Job Overview

We are seeking a highly experienced Service Director to lead our Service and Maintenance division in Newcastle. As a key member of our team, you will be responsible for overseeing the successful planning, direction, and coordination of business operations.

The main duties of this role include:

  • Managing financial budgets, profit and loss statements, and technical issues
  • Overseeing the delivery of HVAC projects and managing agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
  • Responsible for sales and delivery of works, including recruitment of new staff as required
  • Ensuring the technical development of all staff members
  • Collaborating with the Helpdesk and Business Support teams to provide exceptional client service

This is an excellent opportunity to advance your career in the facilities industry. If you have a proven track record in commercial building services and possess strong leadership skills, we encourage you to apply.

About the Role

This role offers a competitive salary of £75K + Car Allowance, making it an attractive opportunity for those looking to progress their careers in the HVAC sector.



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