Regional Test Centre Assistant

5 days ago


Glasgow, Glasgow City, United Kingdom Reed in Partnership Full time

Reed in Partnership is looking for an experienced Customer Service Delivery Associate to join our team as a Regional Delivery Associate. This role offers a unique blend of customer-facing responsibilities and technical tasks that require attention to detail and strong organizational skills. If you enjoy working in a fast-paced environment and have experience in customer service or a related field, we encourage you to apply.

About the Company

Our company has been providing high-quality services to the government sector for over 10 years. We pride ourselves on delivering exceptional customer experiences and strive to build long-term relationships with our clients. Our team is committed to excellence, and we expect all employees to uphold our values of integrity, respect, and professionalism.

As a Regional Delivery Associate, you will be part of a dynamic team that works closely together to achieve common goals. Your contributions will help us maintain our reputation for delivering top-notch services and exceed customer expectations.

Key Responsibilities:

  • Deliver driving theory tests across various regions of the UK
  • Set up and dismantle testing equipment
  • Invigilate exams and ensure test delivery meets high standards
  • Supervise and support colleagues
  • Handle customer inquiries and provide excellent customer service

Requirements:

  • Fully qualified in customer service or a related field
  • Experience in a similar role or relevant industry
  • Strong organizational and time management skills
  • Ability to work effectively under pressure and meet deadlines
  • Familiarity with IT hardware and software

Salary: £26,000 - £30,000 per annum (dependent on experience). Bonus scheme available.



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